Anyone Flying to Hawaii Any Time Soon?

Because if you are, Hawaiian Airlines is offering $25 off each ticket for you and a buddy. (This works for anyone flying from Hawaii to the mainland also). You have to be a Hawaiian Airlines member (you can join for free), and it does have to be a round trip ticket. Why am I telling you this? Because I like Hawaiian Airlines. For years, my husband has built up miles on United, and we've been able to take advantage of them a few times, which has been a great advantage to us. I know how loyal people can be to their miles. Once you've started accumulating them with one airline, you don't want to have to start all over with another, but we've recently made the decision to use Hawaiian Airlines wherever possible, even if it means losing miles on United.

Here's the thing: I like Hawaiian Airlines so much better than United. (If I'm not mistaken, I have at least one regular reader who is a United Airlines employee. Let me just apologize now. You might want to skip this part). For one thing, Hawaiian Airlines' flight attendants don't make a point of telling you, "We're here primarily for your safety." In other words, please don't bother us for menial crap like blankets and extra water. For another, I'm willing to bet that a lot of people have had experiences with United that allow them to commiserate with Busy Dad. Also, in my former life I had to deal with their automated lost luggage "assistant," who, if I remember correctly, is named Simon. Simon will say things like, "Please state the city that you landed in," and you'll say, "Denver," and Simon will say something like, "I think you said, 'Saskatchewan.' Is this correct?" and after 20 minutes of this, someone in your office will tell you to stop yelling, you'll flip them the bird, and they will crack up because they've never seen you this pissed off before, and Simon will tell you that he is unable to help you and to please hold while he gets an agent for you. You will tell the agent all the same things you told Simon, but now you will be cranky and mean to the poor guy in India who is just trying to earn a living for his family and, truth be told, is probably just as sick of cleaning up Simon's messes as you are frustrated. To be fair, it's been about five years since I've had to deal with Simon. Maybe things have improved.

Okay. So, where was I? Oh, yeah, fly Hawaiian Airlines instead! Granted, they don't go to all the places that some of the other major airlines do, but they will take you to a lot of places in the Pacific, and miles build up fast when you're flying trans-Pacifically. Also, I don't know about you, but I'm tired of going out of my way to give my money to companies who don't give a crap about customer service. If I'm going to spend hundreds of dollars on something, I'd just as soon give it to a company that I like and that I want to support, especially in these economic times where everyone should be fighting to hold on to their customers. My husband recently flew to Korea via Hawaiian's code-share partner, Korean Airlines, where the staff came out and personally and sincerely thanked each passenger individually for choosing Korean Airlines. Granted, he was in the business section, but still. When was the last time you were treated that way?

I honestly didn't start this with the intention of turning into an "I hate United" post, it's just that they are the airline that I have the most experience with. I'm sure other airlines have their fair share of disgruntled customers, and United probably even has somebody out there with a stellar customer-service story. Hawaiian's not perfect either-you still have to pay the extra baggage fees and pay for headphones and snacks (their snacks are really good!), but their meals have always been good, and I'll gladly pay the earphone fee to have the extra 2 or 3 inches of legroom that you get on Hawaiian. You know what I'm talking about. You've been stuck in that middle seat, trying to reach that dropped pen or the gum in your carry-on only to realize that you are going to have to dislocate your shoulder in order to reach it or ask someone if you can borrow their screaming baby to crawl around under your seat to get it for you, neither of which are ideal options. So, instead you just deal with the cramp that's already formed in your neck and try not to breathe on the guy next to you for the next 8 hours.

So, anyway, there it is, my post urging you to fly Hawaiian Airlines if you ever get the chance. Let's re-cap:

Pros:

• Friendly staff
• More leg room
• Best snacks I've ever had on a plane
• Good meals
• #1 in National Airline Quality Rating (I didn't mention that above, but I wanted to throw it in).
• Less chance of offending your seat mates with your bad breath because you can't reach your gum.
• Another thing I didn't mention-they also have gaming devices available for rent

Cons:

• Limited destinations
• Baggage, snack, headphone and gaming device fees still apply

Please feel free to share any stories you have about good airline customer service. I always like to hear stories of good triumphing over evil, even if it's from United! ;)

11/24/09-Edited to add: Per Beat of Hawaii's October 27th post, Hawaiian pilots have been talking about striking, so if you do choose to travel Hawaiian, it might be a good idea to have travel insurance in place that would cover such a contingency. Please check out their whole article for more details and a different point of view on Hawaiian Airlines.

"You like me, right now, you like me!"

These, of course, are the famous words from Sally Field's 1985 acceptance speech at the Academy Awards. (It's right, look it up.) This is sort of how I felt when I popped in to read Heather J's blog a couple of weeks ago. There was a long list of awards she had received from other bloggers (rightfully so!) and was passing along to others. Well, one of the others was me! Yay, me!  Luckily, she did not list "responds promptly to awards" as the reason for my award.  So, without further ado, here is the award:

Proximidade Award

"This blog invests and believes the PROXIMITY - nearness in space, time and relationships! These blogs are exceedingly charming. These kind bloggers aim to find and be friends. They are not interested in prizes of self-aggrandizement. Our hope is that when the ribbons of these prizes are cut, even more friendships are propagated. Please give more attention to these writers! Deliver this award to eight bloggers who must choose eight more and include this cleverly-written text into the body of their award."

My choices for next round of this award are:

Heather J-Age 30+... A Lifetime of Books and not just because Heather gave me the award first! She was one of my earliest readers and commenters (thanks, Heather!) and is prolific in the blogging community-not only does she get together a good roundup of her blogging finds every week for the rest of us, but she is also active in several other blogs/blogging communities.

 
Florinda-The 3 R's:  Reading, 'Riting, and Randomness - Florinda brings together people from all over the blogosphere (in fact, I think one or two of my other awards are going to blogs I found via Florinda's site) and always has something insightful to say about whatever the topic-of-the-day happens to be.

Mike-Everything Under the Sun - I just like reading Mike's blog.  He is funny, yet down-to-earth and generally pretty light-hearted about this thing called life.

Carol-May Dreams Gardens - Carol is the famous host of Garden Bloggers' Bloom Day .  Visit her blog and you can see how much she loves gardening and helping out anyone else in their gardening endeavors.

Laurie-Crazy Aunt Purl - I've mentioned this blog before, but it's another that I always look forward to reading.  It's one of those that I read and think, I'm glad I'm not the only one who does that/says that/acts like that/thinks that!

Frances-Fairegarden - Frances has the most gorgeous pictures, showing you what's going on in her garden every day.  Also, she will respond to everybody's comments.  Even if she's got 60 comments, everyone gets their own, personal response.  Seriously, you must go check out her last Garden Bloggers' Bloom Day post.  You've heard of food porn?  This is like flower porn. 

  
Sassypants Wifey-Care Across the Cities - This is a brand new blog, so I can't vouch for much other than the idea behind it.  Sassypants Wifey wants to bring "bloggers together for common good, common caring and common courtesy."  I think that's a great goal, so please stop by and see what's going on.

Rude Cactus - I don't have any kids, but I do read a few "mom blogs" and "dad blogs."  This is one of the dad blogs that I find charming.  Yeah, he's funny, but every once in a while you get a glimpse of the soft underbelly of parenting that, fairly or not, I think we all expect to see from moms but are pleasantly surprised to see exposed in dads.

Weekly Geeks 2009-01

From the Weekly Geeks web site:

"In the spirit of the amazing community building that Dewey was so good at, tell us about your favorite blogs, the ones you have bookmarked or subscribe to in your Google Reader, that you visit on a regular basis.  Tell us what it is about these blogs that you love, that inspire or educate you or make you laugh.  Be sure to link to them so we can find them too."

While I enjoy my regular visits to all the wonderful book blogs in my Google Reader-there's always something informative, entertaining, and/or inspirational-I think all of the book bloggers that I follow are pretty well aware of each other, so I am going to take this opportunity to highlight some non-book blogs that I enjoy.

Dealing in Subterfuges was the very first blog I started reading, way back in 2006.  As it turns out, even though Jordan Baker is not a book blogger, the post that turned me on to her was book-related and has great potential for discussion.  Her posts now tend to focus on baseball and recaps of shows like Top Chef and Project Runway, but she throws other stuff in there too.  Also, she cracks me up.

Laurie Perry is the author of the book Drunk, Divorced, and Covered in Cat Hair as well as her blog, Crazy Aunt Purl.  I discovered her when one of my loved-ones was going through a divorce; I was Googling something or other and found Laurie's blog.  She has an entire divorce section on her blog, as she was going through one when she started her blog.  I read through all of those entries, hoping to find something helpful, and I just ended up reading more and more of her blog.  I think the entry that resonated the most with me and with my loved-one was this one...which I can't seem to link to directly.  It's the April 1, 2005 entry in the "d-i-v-o-r-c-e" category which I have managed to link to.  Also, she cracks me up.

Margaret and Helen run a blog by the same name.  These feisty octogenarians sound off on whatever they feel needs sounding off on, though since the election ended, they've been pretty quiet.  Whether it's Thanksgiving etiquette, breast feeding, or the presidential candidates, you can be sure they won't hold back on their opinions.  Also, they crack me up.  (Hmmm, are you seeing a trend here?)

Walking the Amazon Blog is one man's record of his journey from one end of the Amazon to the other in an effort to promote environmental awareness and educate people about the Amazon and the people and animals who live there.  Ed Stafford began his journey in April, 2008, and is currently in Peru, approximately 1/3 of the way through his adventure.  You can follow Ed's progress on this map.  His traveling partner Luke left the expedition unexpectedly about 3 months into their travels.  Ed has guides and other support team members in place, so he is not traveling alone, but it was still a definite morale buster.  He is soldiering on though, and between demonic donkeys, villagers who fear that Ed might eat their babies, and wasp attacks, it's always an interesting journey. Also, I think he would really appreciate any encouraging words anyone could send his way.     

And, finally, Upside Down Dogs is a collection of pictures of dogs lying on their backs with their faces all squished up and looking silly.  They add new pictures on a regular basis; it's quick, there's not much to read, and it will brighten up your day.  Also, this may come as a surprise, but those dogs crack me up.